The Challenge

Applying for a visa is often a frustrating experience. Users have to upload the same documents repeatedly, navigate confusing requirements, and worry about whether their sensitive information is being handled securely. At Roam, we wanted to make this process as smooth and secure as possible.

Making it easy for users to start their visa journey.

The Solution

Smart Document Management

We built a secure "document vault" that remembers your important files. Once you upload a document like your passport or bank statement, you never need to upload it again – it's safely stored and ready to use for your next application. The system even tells you when documents are about to expire, so you're always prepared.

Smart document storage that remembers your important files.

Making it Simple and Secure

We designed the application process to be intuitive, guiding users step by step. The system automatically checks which documents you need based on your nationality and destination, and shows you what you already have stored. We also integrated secure payment processing through Stripe, so users can confidently pay their visa fees.

Clear overview of what's needed and what's already done.

The Impact

The new system has made a real difference for our users:

60% more people now complete their applications successfully
Users save time by not having to upload the same documents repeatedly
Support enquiries about document requirements have significantly decreased
Users report feeling more confident about the security of their information

What I Learnt

This project taught me the importance of balancing user experience with security. Whilst we wanted to make the process as simple as possible, we couldn't compromise on protecting sensitive information. I learnt how to work with secure document storage, handle user data responsibly, and create interfaces that guide users through complex processes.

Key Skills Used

TypeScript and Next.js development
Secure document management
Payment integration with Stripe
User experience design
Data security and privacy